FAQ

As our e-commerce platform is built with a quote function, simply go to the required product and click on 'Add to Quote'. You may select as many relevant products as you like.

Once you have selected all your required products and relevant quantities, you may click on the 'Mail Quote' button located on the top right corner of the page. This will direct you to fill in a form with your contact details. Kindly fill in all the fields and send the request. Our customer service team will get back to you with a quotation by email.

Yes, all orders are tied to a specific account, so you will need to register to place your order.

For orders placed online, you will receive an order confirmation email when your order has been placed successfully. Once you receive the shipment email, your order would have been processed and completely shipped out from our warehouse.

All our items usually have date codes within the last 2 years or newer. If you would like to know the date code for a specific part, please drop us an email at orders@wiselink.com.sg.

High demand for certain products can lead them to be temporarily out of stock. The lead times specified on each product information page will be the estimated time for your order to be ready. If you have any urgent requests, do email us at orders@wiselink.com.sg and we will work with our manufacturers to expedite it. Otherwise, we will ship your order as soon as the parts become available again.

You can find a full range of important part information including price, availability, minimum order quantities, estimated shipping date, RoHS compliance, and more on the relevant part's page.

Wiselink is not a manufacturer of electronics parts and thus is not in a position to provide accurate information relating to the materials content of the products it distributes. The manufacturers of electronic components and products are the only source of accurate information regarding substances, including any conflict minerals used in the manufacture of their products.

For additional information on specific components not listed on the website, feel free to drop us an email to orders@wiselink.com.sg.

If the manufacturer has made the CoC available, we will provide it to you. At the time of your order, please add the request for the manufacturer CoC within the order notes.